We at Abacus Information Technology, LLC d/b/a Abacus Group, LLC and GoVanguard NJ LLC (doing business as Gotham Security) (collectively, “Abacus,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Abacus in connection with all the websites owned or controlled by Abacus (collectively, the “Websites” and each, a “Website”), Products and Services made available by Abacus (“Products and Services”), or when you otherwise interact with us in any way.
DESCRIPTION OF USERS AND ACCEPTANCE OF TERMS
This Privacy Policy applies to visitors to the Website, who view only publicly-available content (“Visitors”), customers who have signed up to access and use the Products and Services (the “Customers”), and Customer’s employees or contractors authorized by Customer to access and use the Products and Services (“Authorized Users”).
By visiting our Website, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.
By accessing and/or using the Products and Services, each Customer and Authorized User is agreeing to the terms of this Privacy Policy.
Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use and the Master Professional Services Agreement, as the content requires.
I. THE INFORMATION WE COLLECT AND/OR RECEIVE
In the course of operating the Websites, providing the Products and Services, and/or interacting with you, we will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.
1. Contact Information.
When you contact us through any of the Website, email or by mail, when you call us, or when you request to watch a webinar on demand, download datasheets or RSVP for events, you will be asked to provide certain information, including but not limited to, your name, email address, phone number, company name, job title, firm type, country, and any other information you are contacting us about (collectively, the “Contact Information”). The Contact Information is used to provide the requested service or information and to contact you for purposes of direct marketing of our current and future services.
2. Account Information.
In order to access and use our Products and Services, you will have to create an account by providing your email address and creating a password (collectively, “Account Information”). We use the Account Information to process the creation of your account, including to verify your identity, and to manage your account.
3. Billing Information.
In order to pay fees for our Products and Services, you will be required to provide certain additional information which may include a credit card number, expiration date, billing address, billing zip code, activation code, bank information, and similar information (“Billing Information”). Such Billing Information will be collected and processed by our Third-Party Payment Processor pursuant to the terms and conditions of their privacy policies and terms of use. We do not directly obtain, store, or process any Billing Information.
4. Client Data and Client Personal Data.
When you access and/or use our Products and Services, you will provide and/or we will collect, receive or otherwise process Client Data and Client Personal Data (as defined in the Master Professional Services Agreement). We will use Client Personal Data in accordance with this Privacy Policy and we will use Client Data in accordance with the Master Professional Services Agreement.
5. Information obtained automatically from your online activity.
When you access or use the Websites and/or the Products and Services, we use browser cookies, pixels, web beacons, and similar technologies (collectively, “Tracking Technologies”) to automatically collect or receive certain standard technical information and other data. This other data may include: traffic data; usage data (including but not limited to, profiles viewed, matches made, features used, frequency and duration of the Websites and the Products and Services usage, and interactions with content on the Websites and the Products and Services); location data; device information (including but not limited to, type of device, mobile device operating system, browser type, screen resolution, IP address and other technical information); logs and other communications data sent to us by your computer, mobile device, tablet, or any other device over time on our Websites and Products and Services; and your online activity across third party websites, apps, and devices. We may also evaluate your computer, mobile phone, or other access device to identify any malicious software or activity that may affect the availability of our Websites and Products and Services.
When you access or use the Websites and the Products and Services, advertising companies, analytics networks and providers, and other third parties may use Tracking Technologies to collect information about your online activities over time and across different websites, apps, online services, digital properties and devices.
The data we or third parties collect automatically may include personal information and/or statistical data that may not identify you personally; however, we or third parties may maintain, combine, or associate it with personal information collected in other ways or received from third parties. We and/or third parties use this information to (i) enhance the performance and functionality of the Websites and Products and Services; (ii) personalize your experience with the Websites and Products and Services, understand how you use the Websites and Products and Services, maintain a persistent session, and improve and further develop the Websites and Products and Services; and (iii) serve targeted and other advertising, and provide custom experiences, across other sites, apps, online services, digital properties and devices, measure how the ads perform, and for analytics purposes.
The Tracking Technologies used on the Websites and the Products and Services include the following, among others:
Cookies: Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. In addition to collecting information, we use cookies to help us authenticate users, provide content of interest to you, analyze which features you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. For information regarding your choices regarding Cookies, please see Section III of this Privacy Policy.
Local Storage Technologies: We may use local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
Web Beacons: We use Web beacons, also known as pixel tags or clear GIFs, to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.
Third Party Sites: When access to the Websites and/or the Products and Services is made available to you through third-party sites, please be aware that these other sites maintain their own policies regarding Tracking Technologies and the collection and use of information. You are responsible for reviewing those policies.
Google Tag Manager: Our Websites use Google Tag Manager which is a solution operated by Google LLC. Google Tag Manager allows website tags to be managed through an interface. Google Tag Manager implements the tags and is a cookie-less domain and does not collect any personal information. Google Tag Manager triggers other tags that may collect personal information under certain circumstances. However, Google Tag Manager does not access this information. Any cookies or tracking disabled at domain or cookie level will remain disabled even when implemented with Google Tag Manager.
ZoomInfo WebSights: We use “ZoomInfo WebSights” provided by ZoomInfo Technologies LLC (“ ZoomInfo”) on our Websites. For more information on the privacy practices of ZoomInfo, please visit the ZoomInfo Privacy Policy web page: https://www.zoominfo.com/about-zoominfo/privacy-policy
6. Information obtained from third-party analytics services.
We may use one or more third–party analytics services (such as Google Analytics) to evaluate your use of the Websites and the Products and Services, compile reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Websites and the Products and Services you visit, number of links clicked while on the Websites and the Products and Services, search terms and other similar usage data), and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us the data.
By accessing the Websites and/or the Products and Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Websites and the Products and Services.
For Google Analytics, please visit: https://www.google.com/analytics
For Hub Spot, please visit: https://www.hubspot.com/
7. Information Obtained From Other Sources
Social Media: We maintain a presence on LinkedIn, Twitter, Facebook, and other social media and third-party sites, including our accounts, pages and related activities. We may collect personal information when you visit or use social media, including when you access our Websites or Products and Services from social media. We will do so in accordance with the terms of use and privacy policies of those sites, apps and applicable law. These sites may provide aggregate information and analysis to us about visitors’ use of our social media pages. This allows us to better understand and analyze our user growth, general demographic information about the users of these pages, and interaction with the content that we post. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content. This Privacy Policy does not cover personal information collected by such third-party social media sites. For more information on their privacy and security practices please review the privacy policies and terms of use on their respective websites.
II. HOW WE USE AND SHARE THE INFORMATION
We may use and share your personal information as set forth below:
We will take reasonable measures (e.g., by contract) to require that any party receiving any of your personal information from us, including for purposes of providing the Websites and the Products and Services, undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by applicable law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.
III. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES
Update Information: If the personal information we have for you changes, you may correct, update, or delete it by contacting us as set forth in Section XIV of this Privacy Policy. You may correct, update, or delete some of their personal information directly in your account on the Products and Services. We will use commercially reasonable efforts to process all such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. Additionally, we will retain and use your information (or copies thereof) as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.
Marketing Communications: You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing emails. Please note that you cannot opt out of receiving transactional e-mails.
Cookie Management: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies or other Tracking Technologies, the Website and the Products and Services may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
You will need to apply these opt-out settings on each device from which you wish to opt-out. We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
IV. HOW WE PROTECT THE INFORMATION
We take commercially reasonable security measures to ensure that your information is treated securely and is protected from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. In particular, e-mail sent to or from the Websites and/or the Products and Services may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail or other electronic means.
V. EXTERNAL SITES
The Websites and the Products and Services may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the website administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.
VI. CHILDREN
We do not knowingly collect personal information from children under the age of 18 through the Websites and the Products and Services. If you are under 18, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Websites and the Products and Services without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.
VII. DATA RETENTION
We will retain your information we collect and/or receive as described in this Privacy Policy for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy or subsequently authorized. Additionally, we will retain and use your information (or copies thereof) as necessary to comply with our legal and/or regulatory obligations, resolve disputes, and enforce our agreements.
VIII. IMPORTANT NOTICE TO NON-U.S. RESIDENTS
Our servers are located in the US and in the countries in which Abacus entities operate. If you are located outside of the US, please be aware that we will transfer any information provided to us, including personal information, from your country of origin to the US or any other country in which Abacus entities operate. Our service maintains a support management team in the US. Except as set forth below for natural persons located in the European Union, the United Kingdom, and Switzerland, your decision to provide such data to us, or allow us to collect such data through our Websites and/or the Products and Services, constitutes your consent to any transfer and processing of your personal information in accordance with this Privacy Policy.
IX. EU-U.S., SWISS-U.S. AND UK-US DATA PRIVACY FRAMEWORK
Abacus complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Abacus has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Abacus has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Data Privacy Framework Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. Abacus U.S. is subject to investigatory and enforcement powers of the U.S. Federal Trade Commission. For more information about Abacus Data Privacy Framework Statement, please visit: https://www.abacusgroupllc.com/data-privacy-framework-statement.
X. DO NOT TRACK
As discussed above, third parties such as analytics providers may collect information about your online activities over time and across different websites when you access or use the Websites and the Products and Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
XI. NOTICE TO CALIFORNIA RESIDENTS
If you are a resident of California, you may have additional rights regarding your personal information under the California Privacy Rights Act (the “CPRA”). Please review the CPRA Privacy Notice.
XII. NOTICE TO NEVADA RESIDENTS
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties. You can exercise this right by contacting us at PrivacyPolicy@AbacusGroupLLC.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
XIII. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time with or without notice to you. Any such changes will be posted on the Websites and/or the Products and Services. By visiting any of the Websites, and/or accessing and/or using the Products and Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, and without prejudice to the foregoing, our use of your information is governed by the Privacy Policy in effect at the time we collect the information. Please refer back to this Privacy Policy on a regular basis.
XIV. CONTACT US
If you have any questions about this Privacy Policy or to report a privacy issue, please contact us in one of the following ways:
Email: PrivacyPolicy@AbacusGroupLLC.com
Telephone: US +1 (866) 997-3999 | UK +44 (0)207-936-1799
Write to us at:
Abacus Information Technology, LLC d/b/a Abacus Group, LLC
655 3rd Avenue, 8th Floor, New York, NY, 10017
Founded in 2008, Abacus Group is an innovative, award-winning IT and Cybersecurity managed service provider offering an enterprise integrated platform specifically designed for the unique needs of the financial services industry.
